What's your commitment to sustainability?
At Magnlens we own the entire process from conceptualization to manufacturing. Our unique position as a fully vertical fashion line and textile manufacturer, allows us to control every step of our product from design to production.
Our mills utilize special knitting techniques that create high performance durable and ultra soft knitted textiles with fibers made from bark, wood pulp, leaves and other plant based materials that are transformed into luxury soft yarns such as viscose, modal, and lyocell.
Our commitment to sustainability
What size should I get?
Visit our size guide.
]If you’re not quite sure which size is right for you, refer to our size guides. They're located alongside the available sizes for each of our products.
For any additional questions, please contact us. We will ask your typical size and how you like to wear your tops, shorts, and pants so we can suggest the best size for you!
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order.
Once your order is fulfilled, you will receive an email notification with your tracking information.
For more details, please read our shipping policy.
Can I cancel my order?
We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to return for a refund. As a reminder, return is free.
If you have any additional questions, please contact us.
What's the return policy?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours.
Please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.